Refund Policy
Your satisfaction is our priority
Return Window
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in the same condition as received.
Refund Process
Once we receive your return, we will inspect the item and process your refund within 5-7 business days. Refunds will be issued to your original payment method.
Non-Returnable Items
The following items cannot be returned:
- Sale or clearance items
- Gift cards
- Personalized or custom-made products
- Pre-ordered or Special Order Items
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or we made an error. We recommend using a trackable shipping service.
Exchanges
We currently do not offer direct exchanges. Please return your item for a refund and place a new order for the item you prefer. Pre-order or Special Order Items are not eligible for exchanges.
Questions?
If you have any questions about our refund policy, please review our official refund policy.