Terms of Service

Effective Date: July 2, 2026

Welcome to Defense Divas Keychains. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing our website, browsing our store, or placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use this website or purchase products from us.

1. General Use of Website

By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are using this website with the consent and supervision of a parent or legal guardian where permitted by law.

You agree not to use our products or website for any unlawful or unauthorized purpose, and you agree not to violate any applicable local, state, federal, or international laws, regulations, or ordinances.

2. Product Information and Availability

We make every effort to display product descriptions, colors, images, pricing, and availability as accurately as possible. However, we do not guarantee that all descriptions, photographs, colors, product details, or other content on the website are complete, current, or error-free.

We reserve the right to:

• Modify or discontinue products at any time without notice

• Limit quantities of any product or service offered

• Refuse any order placed through the website

• Correct any errors, inaccuracies, or omissions, including after an order has been submitted

All products are subject to availability. Certain items may be offered as special order or preorder items, which may require extended processing and fulfillment times.

3. Pricing and Payment

All prices listed on the website are in U.S. dollars unless otherwise stated. Prices are subject to change at any time without notice.

By placing an order, you agree to provide current, complete, and accurate billing, shipping, and payment information. You authorize Defense Divas Keychains to charge the payment method provided for the total amount of your order, including any applicable taxes, shipping charges, and other fees disclosed at checkout.

We reserve the right to cancel or refuse any order if fraud, unauthorized activity, inaccurate payment information, pricing errors, or other suspicious activity is suspected.

4. Special Order and Preorder Items

Special order and preorder items are items that are not immediately available for shipment and may require additional processing, vendor lead time, or custom sourcing.

By purchasing a special order or preorder item, you acknowledge and agree that:

• Processing and delivery times may be extended

• Delays may occur due to vendor, shipping carrier, supply chain, or other circumstances beyond our control

• Special order and preorder items are final sale

• Special order and preorder items are not eligible for cancellation, return, exchange, or refund unless required by law

Estimated delivery dates are provided for convenience only and are not guaranteed.

5. Order Acceptance and Cancellation

Your order constitutes an offer to purchase a product from Defense Divas Keychains. We reserve the right to accept, reject, limit, or cancel any order at our sole discretion for any lawful reason, including but not limited to product unavailability, suspected fraud, pricing errors, or violation of these Terms.

If we cancel an order after payment has been processed, we will issue a refund to the original method of payment, unless otherwise required by law.

6. Shipping and Delivery

Shipping and delivery estimates are provided for convenience only and are not guaranteed. Defense Divas Keychains is not responsible for delays caused by carriers, weather, customs, incorrect shipping information provided by the customer, or other events beyond our reasonable control.

Risk of loss and title for products pass to the customer upon delivery to the shipping carrier or upon confirmed delivery, to the extent permitted by applicable law.

Customers are responsible for ensuring that all shipping information entered at checkout is accurate and complete. Defense Divas Keychains is not responsible for packages delivered to an incorrect address provided by the customer.

7. Returns and Refunds

All returns, refunds, exchanges, and cancellations are subject to our posted Return & Refund Policy, which is incorporated into these Terms by reference. By placing an order, you agree to review and be bound by our Return & Refund Policy in effect at the time of purchase.

8. Product Use and Customer Responsibility

Defense Divas Keychains sells products intended for personal use and styling purposes, and certain items may also be marketed as personal safety accessories. Customers are solely responsible for understanding how to use any purchased item safely, lawfully, and responsibly.

By purchasing from Defense Divas Keychains, you acknowledge and agree that:

• You are solely responsible for complying with all laws, regulations, and restrictions applicable in your city, county, state, and jurisdiction regarding possession, purchase, transportation, and use of any item purchased from our store

• Defense Divas Keychains does not guarantee that any product is legal in every jurisdiction

• Products sold by Defense Divas Keychains are purchased and used at the customer’s own risk

Defense Divas Keychains shall not be liable for misuse, unlawful use, negligent use, improper handling, or unauthorized use of any product purchased through this website.

9. No Guarantee of Personal Safety or Legal Outcome

Products sold by Defense Divas Keychains, including safety-themed or self-defense-related accessories, are offered as consumer products and accessories only. They are not guaranteed to prevent injury, crime, assault, or any other harmful event, and should not be relied upon as a substitute for awareness, training, professional safety equipment, or emergency services.

Defense Divas Keychains makes no representations, warranties, or guarantees regarding the effectiveness, performance, or outcome of any product in any specific situation.

10. Accuracy of Information

We are not responsible if information made available on this website is not accurate, complete, or current. The material on this website is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information.

11. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, product descriptions, photographs, images, designs, branding, and website content, is the property of Defense Divas Keychains or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, copy, sell, exploit, distribute, or use any portion of the website or its content without prior written permission from Defense Divas Keychains.

12. Third-Party Services and Links

Our website may contain links to third-party websites, services, payment processors, or platforms that are not owned or controlled by Defense Divas Keychains. We are not responsible for the content, policies, practices, or actions of any third party and disclaim any liability arising from your use of third-party services or websites.

13. Disclaimer of Warranties

To the fullest extent permitted by law, all products, services, and website content are provided on an “as is” and “as available” basis without any representation or warranty of any kind, express or implied.

Defense Divas Keychains disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, durability, accuracy, and non-infringement.

We do not warrant that the website will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected.

14. Limitation of Liability

To the fullest extent permitted by law, Defense Divas Keychains, its owners, affiliates, representatives, employees, contractors, and agents shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or relating to:

• Your use of or inability to use the website

• Your purchase or use of any product

• Product misuse or improper handling

• Shipping delays or delivery issues

• Errors or omissions in website content

• Unauthorized access to or alteration of your information

• Any injury, loss, claim, or damages of any kind resulting from the use of our products or services

In no event shall our total liability exceed the amount actually paid by the customer for the product giving rise to the claim.

15. Indemnification

You agree to indemnify, defend, and hold harmless Defense Divas Keychains and its owners, affiliates, employees, contractors, agents, and service providers from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of or related to your breach of these Terms, your misuse of the website or products, your violation of any law, or your infringement of any rights of a third party.

16. Governing Law

These Terms of Service and any separate agreements through which we provide products or services shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to conflict of law principles.

17. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time by posting changes on our website. It is your responsibility to review this page periodically for updates. Continued use of the website following the posting of changes constitutes acceptance of those changes.

18. Contact Information

Questions about these Terms of Service should be directed to:

Defense Divas Keychains
Email: defensedivas25@gmail.com